Fast, source-first responses for corrections, partnerships, technical support, and market-critical inquiries
Tell us what you're seeing. Include links, tickers, timestamps (UTC), and why it matters.
Factual errors, mispriced metrics, attribution issues, or missing context are always welcome. If you're flagging a time-sensitive market impact, note the asset, venue, and the exact claim you're disputing so we can verify quickly. Include sources and reproducible details to expedite triage and correction.
Inquiries about data attribution, reprint permissions, and institutional use are in scope. Be explicit about the content type, intended audience, and timeframe so we can evaluate fit without a back-and-forth. Our team reviews partnership proposals with the same speed we apply to editorial quality.
Report broken pages, paywalls that shouldn't trigger, chart discrepancies, or feed and latency anomalies. If possible, include device, browser, and a screenshot description of what you expected versus what you saw. This helps us isolate and resolve technical issues faster.
We typically reply within one to two business days. Critical corrections are triaged faster when submissions include sources and reproducible details.
We typically reply within one to two business days for most inquiries. Critical corrections affecting time-sensitive market context are triaged faster when the submission includes asset tickers, venue details, timestamps in UTC, and reproducible sources.
Market-critical submissions receive expedited review when they note the exact claim being disputed, include links to the original article, and provide verifiable sources. The more detail you provide upfront about impact and reproducibility, the faster we can validate and correct.
If you don't receive a confirmation message after submitting, refresh the page and resend once with the same details. Multiple rapid submissions can trigger rate-limiting, so wait a moment before trying again. Check your spam folder if you expect a reply that hasn't arrived.
For faster resolution, include links, tickers, precise timestamps in UTC, and a clear explanation of why the issue matters to market context. Vague reports without reproducible details take longer to investigate and validate against our data sources.
General feedback, story pitches, and promotional requests should be directed through other channels. This form is optimized for corrections, technical issues, partnership inquiries, and support requests that require direct review by our editorial or operations team.
